For Business

Guidelines and support for managing work-related equipment, including sourcing, maintenance, and troubleshooting.

Everything you need to know about payroll and billing

The foundations — Outstaffer's two-track billing model, the monthly cycle, and the pass-through principle that underpins how we bill payroll.

What's on your monthly subscription invoice, why it might change month to month, how the exchange rate is set, and which currency you're billed in.

How Outstaffer reconciles billed vs. actual payroll each month, what your debit invoices and credit notes mean, and how to read your Payroll Reconciliation Report.

How bonuses, overtime, commissions, and other variable items get approved, paid, and billed in arrears.

Detailed explanations of specific line items on your invoice — statutory contributions, the $15 health insurance administration fee, Local Government Tax, Cross-Border Fee, and Insightful.

What happens to your billing when employees join, leave, change dependents, or when you adjust subscriptions mid-month.

Key dates in the Outstaffer billing cycle — the 28th payroll cutoff, payment terms, when to expect your reconciliation report, and what happens if a deadline is missed.

Who to contact for billing questions, how to escalate a disagreement, and a glossary of Outstaffer billing terms.