After you send an offer, the new hire can ask for changes to it, for example to the salary or start date. The status changes to Offer - changes requested and the Outstaffer team works through the request. If the offer changes, it comes back to you as Offer - awaiting review, and you either resend it or ask for further changes.
When the new hire asks for changes
Open the new hire from People > Onboarding. The Job offer for page shows their note under Changes requested by employee.
You don't need to do anything yet. Outstaffer reviews the request and, where it's agreed, updates the offer. You can't edit the offer yourself once it's been sent.
The new hire can still accept the original offer while their request is open.
Review the updated offer
When Outstaffer updates the offer, the status becomes Offer - awaiting review, and the person in Managed by gets a platform notification that the job offer details were submitted for approval.
Open the offer. Go to People > Onboarding and click the new hire.
Check the updated details. The page shows the full offer as it stands now.
Choose what to do. Click Resend offer and confirm with Resend to send the updated offer to the new hire. The status goes back to Offer - sent. Or click Request changes, describe what's still wrong in Amendments (up to 1,000 characters) and click Submit. You'll see Change request sent to Outstaffer, and the status becomes Offer - changes requested until the team updates it again.
Good to know
If the new hire declines the offer, the status becomes Offer - declined. The Outstaffer team can update the offer and send it again, so contact them if you'd like to try again.
Account Owner and Hiring Manager users can resend an offer or request changes.