If your pay looks wrong, work through these steps.
Check My Attendance / My Biologs in Sprout — discrepancies usually show there before payday.
If a day is missing, file the COA (Certificate of Attendance) or Schedule Adjustment (with manager approval) to correct it.
If the records are right but the amount is not, raise a platform ticket to Payroll with the pay period and your payslip.
Approved corrections appear on your next payslip.
