This covers how to enrol a dependent — a parent, spouse, child or partner — under your health insurance. Rules vary by country and by provider, so if you are unsure whether yours accepts a particular dependent, submit the request and the Outstaffer team will confirm.
When you can add a dependent
Enrolment is only open during one of these windows:
Within 30 days of your start date
On your work anniversary
Within 30 days of your marriage, for a spouse
Within 15 days of the birth, for a newborn
1. Submit a support request
In the Outstaffer platform, raise a support request and choose the Health Benefits category. Include your dependent's full name, date of birth, gender, civil status, and relationship to you.
2. Attach the supporting documents
Attach these to the same ticket:
Parent: their birth certificate and yours
Spouse: their birth certificate and your marriage certificate
Child: their birth certificate
Common-law or domestic partner: proof of cohabitation, and a CENOMAR (Certificate of No Marriage Record) for both of you
What happens next
Once your dependent is activated, you receive their policy number by email. You can also find it anytime in the Outstaffer platform under Profile > Health Insurance.
Physical cards are no longer issued. Most providers offer an app with a virtual card, and as the principal member you view your dependent's card from your own account — they do not need separate access. It can be used during a medical emergency or hospital confinement.
Good to know
A payroll deduction applies for each dependent, unless your offer and contract show it is already included in your package. The rate depends on the dependent's category, and with some providers on age.
Categories are usually: if you are single, your parents and siblings under 21 are immediate dependents; if you are married, your spouse and children are immediate and your parents are extended; a parent aged 66 to 70 is overaged.
Common-law and domestic partners can be enrolled, subject to your provider's evaluation.
Providers differ by country and set their own rules — some do not accept parents at all. The categories above are a guide, and enrolment is never automatic or guaranteed.