The $15 health insurance administration fee is charged once per policy, per month, for each covered person you pay for. Every covered person has their own policy: the employee has one, and each dependent added to their cover has a separate one. An employee with two dependents you pay for has three policies, so three $15 administration fees are charged each month.
Note: One covered person you pay for means one policy, and one $15 fee each month.
How the health insurance charge is made up
Each policy is billed as two amounts:
The insurance, priced for the covered person's insurer and plan
The $15 administration fee, charged in your billing currency
The administration fees add up with the number of people covered:
Who is covered | Policies | Fees per month |
Employee only | 1 | $15 |
Employee and one dependent | 2 | $30 |
Employee and two dependents | 3 | $45 |
This applies to dependents you pay for. If your employee pays for a dependent through a monthly payroll deduction, that dependent is not on your invoice, and no $15 administration fee is charged for them.
What the administration fee covers
The administration fee covers managing each policy: enrolment, adding and removing dependents, claims liaison and renewals.
When the insurer changes its rates
If the insurer changes its rates, only the insurance amount changes.
Important: A change to the insurance amount applies only after Outstaffer AI gives you notice under the Terms of Service. The $15 administration fee stays the same.
Who to contact
Changes to an employee's cover, such as adding a dependent: contact their HR Manager.
Questions about the charge on your invoice: contact your Customer Success Manager.