Your subscription invoice, issued on the 10th of each month, covers all the fixed subscriptions for the following month, across every employee on your account. It contains:
Payroll subscription: the agreed gross salary, employer statutory contributions, statutory deductions, line-item entitlements such as 13th-month pay or annual leave accrual, allowances, and tax and compliance line items.
Night differential: where a country sets a statutory night rate, the premium for an employee's fixed night hours, calculated from their work schedule and shown as its own line. Philippines and Vietnam only.
EOR subscription: your Outstaffer AI EOR plan.
Health insurance subscription: for each covered person you pay for, the employee and each dependent, the insurance, plus a $15 administration fee, charged in your billing currency. See What Is the $15 Health Insurance Administration Fee?
Equipment subscription: recurring charges for any devices and peripherals provided to your employees, for example laptops.
Add-on subscriptions: any optional add-ons you have selected, such as Insightful for time and productivity tracking. Add-ons are billed as their own line items, separate from the EOR plan.
What is not on the subscription invoice
The subscription invoice does not contain reconciliation items. Those flow separately as credit notes or as a separate debit invoice.
Night differential is billed in advance from the agreed schedule and reconciled against actual payroll, the same way payroll is, so it is one of the lines the reconciliation can adjust, by credit note or debit invoice.
Who to contact
For questions about your subscription invoice, contact your Customer Success Manager.