When you cancel a non-payroll subscription mid-month, the cancellation takes effect from the 1st of the next month. The current month is paid in full — non-payroll subscriptions are not pro-rated.
When you cancel a non-payroll subscription mid-month — for example, removing equipment, downgrading a plan, or removing an add-on — the cancellation takes effect from the 1st of the next month. The current month is paid in full.
We don't issue pro-rata refunds for non-payroll subscriptions. The exception is the payroll subscription, which is always reconciled — so any unworked portion of the payroll period is captured as a credit in the reconciliation.
If you're planning a cancellation, your dedicated HR Manager can confirm timing and any country-specific implications before you proceed.