If your client chose health insurance for you, it is with PhilCare or SafetyWing Remote Health. To check which one, go to Profile > Health Insurance in the Outstaffer AI platform and look at Insurance Provider.
Note: In a medical emergency, go to the nearest emergency room, or call your local emergency number. Then read the emergency article for your insurer, listed below.
How to check your insurer
Log in to the Outstaffer AI platform.
Click Profile in the left sidebar.
Click Health Insurance.
Insurance Provider shows your insurer. If your insurer is PhilCare, the Card Number is your HMO number.
Health insurance is a benefit your client chooses for you. If no insurer is shown, contact your HR Manager.
PhilCare (Philippines)
PhilCare is a health maintenance organisation (HMO) in the Philippines. PhilCare covers employees in the Philippines whose client chose PhilCare. The PhilCare plan year runs from 1 July 2026 to 30 June 2027.
To learn about your PhilCare cover, read "Philippines: Your PhilCare Health Insurance Explained (2026-27)".
SafetyWing Remote Health
SafetyWing Remote Health is international health insurance. If your client chose health insurance for you, SafetyWing Remote Health covers you in Vietnam, Malaysia, Thailand, India, Australia, New Zealand and Singapore. In the Philippines, SafetyWing Remote Health covers employees whose client chose it instead of PhilCare. The current plan is SafetyWing Community Plan 5.0, for the plan year from 1 October 2026.
To learn about your SafetyWing Remote Health cover, read "Your SafetyWing Remote Health Insurance Explained".
Government health insurance is separate
PhilHealth is the Philippine government's health insurance. PhilHealth is not your HMO. It is separate from PhilCare and from SafetyWing Remote Health.
In Vietnam, the government's statutory health insurance is separate from SafetyWing Remote Health.
In a medical emergency
Go to the nearest emergency room, or call your local emergency number. Then read the emergency article for your insurer:
PhilCare: "Philippines: What to Do in a Medical Emergency (PhilCare)". The PhilCare 24/7 hotline is (02) 8462-1800.
SafetyWing Remote Health: "What to Do in a Medical Emergency (SafetyWing Remote Health)". The SafetyWing Remote Health 24/7 line is +1 855 276 8864 (free on Viber).
Who to contact
No insurer shown, or questions about your cover or your dependents: your HR Manager.
Medical care and claims with PhilCare: read "Philippines: Who to Contact About Your PhilCare Cover".
Medical care with SafetyWing Remote Health: read "How to Log In to and Use SafetyWing Remote Health".
Claims with SafetyWing Remote Health: read "SafetyWing Remote Health: How to Make a Claim".