You can see your health insurance details in the Outstaffer AI platform, under Profile > Health Insurance. If your insurer is PhilCare, the Card Number shown there is your HMO number.
In a medical emergency
Go to the nearest emergency room, or call your local emergency number. Then read the emergency article for your insurer:
PhilCare (Philippines): "Philippines: What to Do in a Medical Emergency (PhilCare)". The PhilCare 24/7 hotline is (02) 8462-1800.
SafetyWing Remote Health: "What to Do in a Medical Emergency (SafetyWing Remote Health)". The SafetyWing Remote Health 24/7 line is +1 855 276 8864 (free on Viber).
How to view your details
Log in to the Outstaffer AI platform.
Click Profile in the left sidebar.
Click Health Insurance.
You will see these details:
Insurance Provider: your insurer, PhilCare or SafetyWing Remote Health
Card Number: for PhilCare, this is your HMO number
Effective Date: the date your cover starts
Dependent Information: the family members on your cover, if you have any
Monthly Deduction Amount: the amount taken from your pay each month for a dependent you pay for, if any
Your dependents' details
If you have dependents on your cover, each dependent is listed with:
Full Name
Date of Birth
Payroll Deduction Status
Who pays for a dependent
Your client may pay for a dependent. If your client does not, you can pay for the dependent through a monthly payroll deduction.
If no Monthly Deduction Amount is shown for a dependent, your client pays for that dependent. If an amount is shown, that amount is taken from your pay each month.
Your HR Manager confirms the amount before a dependent is added. If your employment agreement includes health cover for a dependent, your client pays for it.
Who to contact
Wrong or missing details, adding or removing a dependent, or payroll deductions: your HR Manager.
Medical care and claims: your insurer. Read the emergency or contact article for your insurer.