A secondary manager is an optional second manager for an employee, alongside the main manager shown as Managed by. Account Owner and Hiring Manager users can set one once the offer has been sent.
Open the employee's profile. Go to People > Staff (or People > Onboarding) and click the employee.
Click the pencil icon on the panel on the right that shows Managed by and Group. The Edit employee's other information window opens.
Choose the secondary manager. Under Secondary manager, pick a member of the employee's group. The main manager isn't listed. To remove a secondary manager, choose None.
Click Save. The secondary manager now shows on the employee's profile.
What a secondary manager does
They're shown as Secondary manager on the employee's profile.
On the leave and timesheet pages, filtering by manager includes employees where that person is the secondary manager.
Notifications in the platform about new leave requests and timesheets go to the main manager only.
Approving leave doesn't depend on being the main or secondary manager. Any Account Owner or Hiring Manager user who can see the employee can approve it.
Good to know
The person you want isn't listed? They need to be in the employee's group. An Account Owner can add them under Company settings > Groups.
If you change the employee's main manager or group, check the secondary manager again. It's cleared if they're no longer in the group or they become the main manager.
A secondary manager can't be set while the hire is still a draft. Set it after the offer is sent.