After you submit an offboarding request for someone employed through Outstaffer, Outstaffer HR runs the exit under the law of the employee's country, because Outstaffer is their legal employer. Nothing changes for the employee until you approve the Offboarding Plan.
The Offboarding Plan
Outstaffer HR contacts you within 2 business days with an Offboarding Plan for your review.
The plan covers the lawful exit process, notice periods, the timeline, final pay and entitlements, and all costs. It also sets out how and when the employee will be told.
Nothing proceeds until you approve the plan. You can cancel the request any time before then.
Charges continue through the applicable notice period. The plan confirms the exact dates and final costs.
Where to Follow the Request
On the employee's profile: a panel headed End of employment requested shows the type and reason you gave, with the note "Outstaffer HR will be in contact to run a locally compliant offboarding process."
Under Support requests: the request appears on the My Requests page, titled Offboard request for followed by the employee's name, in the Employee termination category. Its status shows as New, Open, Awaiting reply, On-hold or Solved. Open it to read updates from Outstaffer HR and reply.
Employee Statuses
Active: the employee stays Active while you review the Offboarding Plan.
Offboarding: Outstaffer HR has recorded the exit, including the last working date and separation date. The employee's primary hiring manager gets a platform notification saying the employee has started their offboarding process.
Inactive: employment has ended.
People > Staff shows Active and Offboarding employees by default. To see people who have left, add Inactive in the Status filter.
What Outstaffer Takes Care Of
As part of the exit, Outstaffer HR works through final pay and entitlements, exit documents, ending health insurance and other subscriptions, and collecting any Outstaffer equipment the employee has. The Offboarding Plan tells you which of these apply and when.
Billing
For how the final month is invoiced, see My Employee Was Terminated Mid-Month — Am I Getting a Refund?