Introduction to Outstaffer.com
By Steve and 1 other2 authors10 articles
- What Is an Authenticator App?An authenticator app generates time-based, 6-digit one-time codes on your device for two-factor authentication. Outstaffer supports TOTP apps such as Google Authenticator, Authy, and Microsoft Authenticator.
- What Is a Password Manager and Why You Should Use ItA password manager generates, stores, and autofills strong, unique passwords in an encrypted vault behind one master password. Trusted options include 1Password, LastPass, Dashlane, Bitwarden, and Keeper.
- Important Update: SMS-Based 2FA DiscontinuedAs of February 11, 2025, Outstaffer no longer supports SMS-based two-factor authentication (2FA). All accounts must use an authenticator app for 2FA.
- How Do I Re-Enroll in Two-Factor Authentication (2FA) If It Has Been Reset?To re-enroll in 2FA after a reset, log in to Outstaffer, scan the QR code with your authenticator app, enter the 6-digit verification code, and save your new recovery code.
- How to Secure Your Outstaffer Account with Two-Factor Authentication (2FA)Secure your Outstaffer account by setting up two-factor authentication: install a TOTP authenticator app, scan the QR code, enter the 6-digit verification code, and save your secret key for recovery.
- Security Risks of SMS-Based MFASMS-based MFA is vulnerable to message interception, SIM swapping, recycled phone numbers, and mobile network outages. Outstaffer only allows app-based authenticators such as Google Authenticator, Microsoft Authenticator, or Authy.
- How to Reset a User’s Multi-Factor Authentication (MFA)Administrators can reset a user's MFA in Outstaffer via Settings > Company Settings > User Permissions, using the "Reset MFA" option next to the user's name. The user must then…
- Outstaffer Office Locations and Contact InformationOutstaffer is a 100% remote company with headquarters at 3/14 Bell Street, Yarra Glen VIC 3775, Australia (+61 3 9114 8500) and a Philippines office on the 29th Floor, Robinsons…
- How to Contact Outstaffer SupportContact Outstaffer Support by submitting a request through the Outstaffer Platform, or email [email protected] if you cannot log in. Response times range from 4 to 24 business hours depending on…
- How to Contact Your Customer Success ManagerYour Customer Success Manager handles recruitment, pricing, plans, billing, invoices and contracts. Book a call or send a request from the My Team page in the Outstaffer platform, or email…