To add or remove a dependent on your PhilCare cover, ask your HR Manager through a support request in the Outstaffer AI platform. You can add a dependent at any time. Your dependent's cover starts when PhilCare approves the enrolment.
Important: A dependent you remove cannot be added back in the same plan year. The current PhilCare plan year ends on 30 June 2027.
Check that your dependent can join
Check which family members you can add, the age limits and the order in Philippines: Who Can Join Your PhilCare Cover (2026-27). Each dependent must be in good health on the day their cover starts.
How to add a dependent
In the Outstaffer AI platform, raise a support request to your HR Manager.
Give your dependent's full name, date of birth, gender, civil status, relationship to you, and whether they are a PhilHealth member.
Attach the documents listed below.
Your HR Manager tells you if your client pays for this dependent. If your client does not pay, your HR Manager confirms the monthly deduction amount with you before the dependent is added.
Your HR Manager sends the enrolment to PhilCare, and PhilCare reviews it.
Documents you need
Attach these documents to your request for PhilCare cover:
Spouse: your spouse's birth certificate and your marriage certificate.
Child: your child's birth certificate.
Parent: your parent's birth certificate and your own birth certificate.
Common-law spouse or same-sex partner: a Barangay Certification, and a CENOMAR (Certificate of No Marriage Record) for you and your partner.
PhilCare may ask for more documents to check that a dependent is eligible.
Who pays for your dependent
Your client may choose to pay for your dependent. If your client does not pay, you can pay through a monthly payroll deduction. For the monthly prices, see "Philippines: What It Costs to Add a Dependent to PhilCare".
The amount for each dependent shows in the Outstaffer AI platform under Profile > Health Insurance > Monthly Deduction Amount. Your HR Manager confirms the amount with you before the dependent is added.
If your employment agreement includes health cover for a dependent, your client pays for it.
Adding a baby
A baby can join PhilCare from 15 days old, so PhilCare does not cover a baby in the first 14 days after birth. Add your baby as soon as you can after the birth.
When cover starts
Your dependent's cover starts when PhilCare approves the enrolment, after PhilCare receives all the documents. After that, your dependent shows under Profile > Health Insurance > Dependent Information in the Outstaffer AI platform.
For a dependent added from 1 July 2026, pre-existing conditions are covered up to PHP 20,000 in their first year of cover, then up to the full PHP 200,000 limit from their second year.
How to remove a dependent
To remove a dependent from your PhilCare cover, ask your HR Manager through a support request in the Outstaffer AI platform.
No backdating: a removal cannot be backdated.
No re-adding this year: a dependent you remove cannot be added back in the same plan year, which ends on 30 June 2027.
When a dependent stops being eligible: their cover also ends, for example if your child marries or starts earning an income. Tell your HR Manager if this happens.
Who to contact
This article is general information, not the full PhilCare contract. For the full terms of your PhilCare cover, ask your HR Manager.
Adding or removing a dependent: contact your HR Manager through a support request in the Outstaffer AI platform.
Medical questions, LOAs and finding a doctor or hospital: call PhilCare on its 24/7 line, (02) 8462-1800.