A walkthrough of Outstaffer's monthly billing cycle, including country-specific subscription bill dates and the universal 28th payroll cutoff.
Outstaffer's monthly billing rhythm aligns to each country's local payroll cycle. Your subscription invoice arrives around the 10th of each month, with the exact date varying by country. The payroll cutoff is the 28th of each month — universal across all countries.
Your subscription bill date by country
Country (where employee is located) | Subscription bill date |
Australia | 7th |
Singapore | 8th |
Thailand | 9th |
Philippines | 10th |
Vietnam | 11th |
India | 12th |
Malaysia | 13th |
Multi-country and multi-business-unit invoicing
If you have employees across multiple countries, you'll receive one consolidated invoice per country by default — most multi-country customers prefer this because employees in different countries often report into different teams or cost centres within their organisation. To switch to one fully consolidated invoice across all countries, message your dedicated HR Manager.
If you have multiple teams within a single country (for example, an engineering team and a design team both based in the Philippines) that need separate invoices, we can do that — just talk to your dedicated HR Manager.
Payment terms and the 28th payroll cutoff
Payment terms remain 14 days from your invoice date regardless of country. The payroll cutoff is the 28th of each month for all countries — your subscription payment must be received by the 28th for us to process the next payroll cycle on time.
What a typical monthly cycle looks like
Here's what happens in a typical month, using March → April as the worked example (a Philippines-based employee, country bill date = 10th):
Date | What happens |
10 March | We issue your April subscription invoice (your fixed subscriptions for April). |
24 March | Your March 10 invoice is due (14-day terms). |
28 March | Payroll cutoff. Your payment must be received by this date for us to process the next payroll cycle on time. |
End March | We pay your employees and statutory authorities in their local currencies. |
By 10 April | Your March Payroll Reconciliation Report is completed and available on request from your dedicated HR Manager. |
By 10 April | If we over-billed any line item in March, credit notes are applied to the original March invoice. |
10 April | If we under-billed any line item in March, your March debit invoice is issued (separate invoice, dated 31 March). |
10 April | We issue your May subscription invoice for May. |
This rhythm repeats every month. Customers in different countries see the same shape — only the bill date varies.