How to Contact Your Assigned HR Manager as an EOR Employee

Overview

As an EOR employee with OutStaffer, you have direct access to your assigned HR manager. This guide will walk you through the steps to contact them for HR-related matters such as leave requests, payroll inquiries, or general HR support.

Accessing Your HR Manager

You can contact your HR manager in two ways through the OutStaffer portal:

Method 1: Using "My Support" Section 📌

1. Log in to your OutStaffer portal.

2. Navigate to "My Support." In the left-hand menu, locate and click on My Support.

3. Find your assigned HR manager. Your dedicated HR manager will be listed here.

4. Book a call. Click the Book a Call button.

   • A pop-up will appear displaying available dates and times.

   • Select the duration of the meeting.

   • Pick a date and time that works for you.

   • Enter your surname, first name, and email address.

   • Provide context for the meeting (e.g., "I need to discuss my annual leave").

   • Click Confirm to finalize the booking.

5. Receive confirmation. A booking confirmation notification will appear on the screen.

Alternatively, you can also send a support request instead of booking a call:

• Click on Send Request.

• A support ticket will be created and routed to the appropriate HR representative.

Method 2: Using Your Profile Page

1. Log in to your OutStaffer portal.

2. Navigate to "Profile." Click on the Profile link in the left-hand navigation menu.

3. Locate your HR manager’s contact option. On the right-hand side of the screen, scroll down to find a section labeled "Connect with your HR manager".

4. Book a call. Click on Book a Call and follow the same booking process as outlined above.